Privacy Policy

1. Introduction

AllInclusive411.com ("Site"), a division of Ridge Point Holdings, LLC ("Company," "we," "us," or "our"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site.

Please read this Privacy Policy carefully. By accessing or using the Site, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree, please discontinue use of the Site.

2. Information We Collect

2.1 Personal Information You Provide

We may collect personal information that you voluntarily provide when using certain features of the Site, including:

• Name — to personalize your experience and communications.
• Email address — to respond to inquiries, send updates, and provide resort recommendations.
• Phone number — if provided, to assist with travel-related inquiries.
• Vacation details and preferences — such as desired travel dates, destinations, budget range, party size, and amenity preferences, to better recommend resorts that align with your requirements.

2.2 Automatically Collected Information

When you visit the Site, we may automatically collect certain information, including:

• IP address and approximate geographic location.
• Browser type and version, operating system, and device information.
• Pages visited, time spent on pages, and navigation patterns.
• Referring website or source.
• Cookie and tracking technology data (see Section 5).

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, operate, and improve the Site and its features.
• To personalize resort recommendations based on your stated preferences.
• To respond to your inquiries and provide customer support.
• To send you information you have requested or that we believe may be of interest to you.
• To analyze usage trends and improve the user experience.
• To detect and prevent fraud, abuse, or other harmful activity.
• To comply with legal obligations.

4. How We Share Your Information

We do not sell your personal data for marketing purposes.

We may share your information only in the following limited circumstances:

• Service providers: We may share information with trusted third-party vendors who assist us in operating the Site, provided they agree to keep your information confidential.
• Legal requirements: We may disclose your information if required by law, regulation, or legal process, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
• Business transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
• Aggregate or de-identified data: We may share aggregate or de-identified information that cannot reasonably be used to identify you.

5. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on the Site. Cookies are small text files stored on your device that help us recognize you and remember your preferences.

Types of Cookies We Use

You can manage your cookie preferences at any time by clicking the "Cookie Settings" link in our cookie consent banner or adjusting your browser settings. Note that disabling certain cookies may affect Site functionality.

6. Advertising

We may display advertisements on the Site to help cover the costs of operating and maintaining it. These ads may be served by third-party advertising networks that use cookies and similar technologies to collect information about your browsing activity across websites in order to provide targeted advertising.

We participate in affiliate programs with Booking.com (via the Awin network) and Expedia. When you click affiliate links on our Site and complete a qualifying action, we may earn a commission at no additional cost to you.

7. Third-Party Services

The Site uses the following third-party services that may collect information about you:

• Google Analytics: We use Google Analytics to analyze Site traffic and usage patterns. Google Analytics collects information such as how often users visit the Site, what pages they visit, and what other sites they visited prior. For more information, see Google's Privacy Policy.
• Booking.com / Awin: Our affiliate partnership with Booking.com is managed through the Awin affiliate network. When you click a Booking.com link on our Site, Awin may place cookies on your device to track the referral.
• Expedia: As an Expedia affiliate, clicking Expedia links on our Site may result in cookies being placed by Expedia's affiliate tracking systems.

Each third-party service operates under its own privacy policy, and we encourage you to review them.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. When personal information is no longer needed, we will securely delete or anonymize it.

9. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

10. Your Rights Under GDPR (European Economic Area)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR), including the right to:

• Access the personal data we hold about you.
• Rectify inaccurate or incomplete personal data.
• Erase your personal data ("right to be forgotten").
• Restrict processing of your personal data.
• Port your data to another service provider.
• Object to processing of your personal data.
• Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, please contact us using the information in Section 13 below. We will respond to your request within 30 days.

11. Your Rights Under CCPA (California Residents)

If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with the following rights:

• Right to Know: You may request that we disclose the categories and specific pieces of personal information we have collected about you, the categories of sources, the purpose for collection, and the categories of third parties with whom we share it.
• Right to Delete: You may request that we delete personal information we have collected from you, subject to certain exceptions.
• Right to Opt-Out: You have the right to opt out of the "sale" of your personal information. As stated above, we do not sell your personal data for marketing purposes.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.

To exercise any of these rights, please contact us using the information in Section 13 below.

12. Children's Privacy

The Site is not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under 16, we will take steps to delete that information promptly.

13. Contact Information

If you have questions or concerns about this Privacy Policy, or if you wish to exercise any of your data protection rights, please contact us at:

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.